CALL CENTER SERVICES

OUR SERVICES

Appointment Reminders

Want to reduce the amount of missed appointments in your company? Send your customers a quick reminder about your scheduled meeting with one of our friendly outbound agents.

Quality Control Surveys

Get consumer insight by adding one of our outbound agents to your team. Your new employee will reach out to your frequent and current customers to thank them for their loyalty, as well as answer a few quality assurance questions about your company, services, employees, and products. You can now make accurate executive decisions to answer your consumer’s demands.

Lead Generation

Don’t waste your time cold calling. Expand your clientele and revenues by generating qualified leads through our specialized lead generating experts. Our agents are highly motivated and posses developed sales techniques acquired through years of experience.

Virtual Receptionist

Organize your busy schedule and save precious time by delegating your tasks to one of our virtual assistants. Our receptionists will answer your calls, organize your daily schedule, write up your memos, and help you with your paper work.

Customer Support Hotline

Guarantee client satisfaction by having excellent customer service representatives available to answer questions and escalate complaints at any given time. Our cost-efficient and flexible solution will allow you to stay ahead of your competitors by reducing costs while increasing customer loyalty.

Live Chat Agents

Considering adding some instant customer interaction on your website? Impress your viewers and increase your sales volume by having top English University graduates answer your consumer’s inquiries right away on our chat app.

Master your strengths, outsource your weaknesses.

We provide exceptional agents as an extension to your staff.

OUR ADVANTAGE

Modern Software and Technologies

Our team is passionate about innovation and stay up to date on all of the most advanced softwares, features, and technologies.

Strong Infrastructure

Our entire infrastructure was built by top Canadian Network Engineers and have 24/7 on-site support. We have fiber optic cables leading straight to Canada, making the calls crystal clear with no latency.

Excellent Agents

We only hire experienced top university graduates who have excellent English communication skills.

Canadian Management

Our teams are trained and managed by Canadian staff which transfer cultural values and methodologies.

Redundancy

All our centers have multiple internet and energy sources, assuring that our infrastructure and staff are always up.

Flexible

Open 24hrs a day, 365 days a week, and with abundant space – our solution is flexible and scalable.

Personalized Analytics

Create market research and gather analytics to improve your strategic decision making.

Quality

The combination of a strong infrastructure, excellent agents, and Canadian management, makes our calls unbeatable quality vs. any other offshore competitors.

THE PROCESS

CONTACT US AND LET'S GET STARTED
Contact us and schedule your free initial consultation. An outsourcing consultant will sit down with you and review your strategy to attain your goals.

Contact us and schedule your free initial consultation. An outsourcing consultant will sit down with you and review your strategy to attain your goals.

MEET YOUR TEAM
Once your goals are clear and you're ready to move forward, you'll get to meet your new staff. Don't worry about any of the technical equipment, we've got that covered!

Once your goals are clear and you're ready to move forward, you'll get to meet your new staff. Don't worry about any of the technical equipment, we've got that covered!

TRAINING
With your assistance, we will integrate the required software and train your new team members.

With your assistance, we will integrate the required software and train your new team members.

BEAT YOUR COMPETITORS
You now have an excellent offshore team that has access to a Canadian built infrastructure with high redundancy, crystal clear call quality, and top of the line technology, at a fraction of what your competitors are paying.

You now have an excellent offshore team that has access to a Canadian built infrastructure with high redundancy, crystal clear call quality, and top of the line technology, at a fraction of what your competitors are paying.

Let's Get In Contact and Help You Grow